We strongly believe in all our programs and helping you achieve your goals. But we also understand that due to unforeseen circumstances, students may need to cancel or reschedule a program that they have registered for. With that in mind we believe that we have established a fair policy regarding cancellations and refunds for the program(s) you have registered and paid for in full. We also highly recommend that you cancel or reschedule your program date as soon as possible in order to minimize your rescheduling fee and to help us minimize the number of unfilled slots in our programs so that we can continue to keep our programs affordable for our students.
If you have scheduled one of our programs and are unable to attend the program on your scheduled date, you may cancel or reschedule for a different date, subject to availability. You may cancel or reschedule at any time up to 24 hours before the day of your scheduled program. The date that you cancel or reschedule your program will determine the amount of your rescheduling fee and/or refund amount. However, no canceling is allowed beginning at 8:00 AM, Eastern Time in the United States, one day before your scheduled program date. No rescheduling is allowed the day of your scheduled program and any no shows or cancellations on the date of your scheduled program will result in complete forfeiture of any funds already paid.